Paris is north of our East Texas base in Lamar County, and it has been part of our service area for decades rather than a recent addition to a map. Paris has an established housing stock with a genuinely historic core, and the equipment in those houses frequently has to work around constraints the original builders never anticipated. That makes assessment more important than product selection, because the constraint is usually the house rather than the equipment.
Napps Cooling, Heating & Plumbing — serving Paris and East Texas since 1957
One licensed contractor for the three systems that actually stop a home or a business working. Holding both a Texas HVAC licence and a Texas plumbing licence means the problems that sit between trades get fixed rather than passed along.
Repair, installation, maintenance and 24/7 emergency cooling for Paris homes and businesses. In this climate a failed system is a genuine problem rather than an inconvenience.
Furnaces, heat pumps and the safety checks that matter on any gas appliance. East Texas heating equipment sits idle most of the year, which is exactly why it fails on the first cold night.
Leaks, drains, repairs, fixtures and gas lines for Paris properties, carried out by licensed Texas plumbers rather than a handyman with a wrench.
Repair and replacement of storage and tankless water heaters, sized for how the household actually uses hot water rather than matched to whatever failed.
Blocked drains, main line problems, camera inspection and hydro jetting. Where a line keeps blocking, we find out why instead of clearing it again.
Rooftop packaged units, commercial plumbing, walk-in coolers and ice machines for Paris businesses, scheduled around your trading hours.
Service areas are usually a list of place names. These are the things that genuinely differ about working here.
Paris has an established housing stock with a genuinely historic core, and the equipment in those houses frequently has to work around constraints the original builders never anticipated. That makes assessment more important than product selection, because the constraint is usually the house rather than the equipment. Paris is at the northern edge of the area we cover, so work here is planned rather than reactive. We assess thoroughly and quote completely so the job is done in one visit rather than several.
About Napps →Cooling equipment here runs long seasons in high humidity, and moisture control matters as much as raw capacity. An oversized system cools quickly, shuts off before it has removed much moisture, and leaves a house that is cold and clammy at the same time. This is why we size on a load calculation rather than matching whatever was installed before — a habit that quietly causes a large share of the comfort complaints in Lamar County.
AC Installation →Most ductwork in this area runs through an attic that exceeds a hundred and thirty degrees in summer. Leaks on the supply side deliver air you paid to cool into the attic; leaks on the return side pull hot, humid, dusty attic air into the system past your filter. Both are invisible, both are common, and both are considerably cheaper to fix than the larger system people are usually offered instead.
Ductwork Services →We hold a Texas HVAC licence and a Texas plumbing licence, and we work on commercial refrigeration daily. In practice that matters most on the problems that sit on a boundary — a ceiling stain that could be a condensate line or a supply leak, a gas line serving heating equipment, a drain serving refrigeration. One call resolves it rather than two contractors establishing whose job it is.
Plumbing Services →What we are called out for most in this area.
| What You Notice | Usual Cause | Where to Start |
|---|---|---|
| AC runs but will not cool | Dirty condenser coil, low charge or airflow | AC repair diagnosis |
| One room never comfortable | Duct run, return path or balance | Ductwork assessment |
| House feels clammy | Humidity, often from oversizing or duct leakage | Humidity and airflow check |
| No heat on the first cold night | Ignition or a component that sat idle all year | Heating repair |
| Drain blocking repeatedly | Grease, roots or a structural fault in the line | Camera inspection |
| Hot water running out early | Undersized or failing water heater | Water heater assessment |
Or call 903-758-6482 — 24/7
Answered by a person, diagnosed properly, priced before any work starts.
Any hour, including nights and weekends. Emergencies are prioritised rather than queued behind routine work.
We find the actual cause rather than replacing the first plausible part, which is what stops the same fault returning.
Flat-rate pricing agreed up front. You know the cost before anyone starts, not after they finish.
Performance checked, the area left clean, and anything else we noticed written up for your planning.
Most of what becomes an emergency gave notice first. These are the notices worth acting on.
A local family business, licensed in both trades, at the same Longview address since 1957.
Or call 903-758-6482 — available 24/7
These come straight from our Google Business Profile — unedited, and updated automatically as new reviews come in.
What Paris homeowners and businesses ask us most.
Yes. Paris is north of our East Texas base in Lamar County, and it has been part of our service area for decades. We cover air conditioning, heating, plumbing, sewer and drain work and commercial refrigeration here, with emergency service available at any hour.
Our line is answered by a person at any hour rather than an answering service that takes a message. Emergencies — no cooling in a heatwave, no heat in a freeze, an active leak, a blocked main — are prioritised ahead of routine work. We dispatch from Longview, so response is a matter of driving distance rather than waiting on a contractor from another city.
Yes, and it is genuinely useful. We hold a Texas HVAC licence and a Texas plumbing licence and work on commercial refrigeration daily. That matters most on problems that sit between the trades, where separate contractors often spend more time establishing responsibility than fixing anything.
We use upfront flat-rate pricing rather than open-ended hourly charging, so the price is agreed with you before any work begins. On a repair we diagnose first, tell you what it costs, and let you decide. Where a repair is not a sensible spend on ageing equipment, we say so and give you the replacement figure alongside it.
Yes. System replacement rarely arrives in a convenient month, so payment options are worth discussing as part of the decision rather than after it. We go through them before you commit rather than presenting them as a way to close a sale.
Yes — Texas licensed HVAC under TACLA 72668C, with licensed Texas plumbers on the plumbing side, and fully insured. We have been at the same Longview address since 1957, which is a longer track record than most contractors operating in East Texas.
Everything below is available to Paris customers.
Licensed HVAC and plumbing, upfront flat-rate pricing, and 24/7 emergency response across Lamar County.
Tell us what the property is doing and roughly how old the system is. If you have no cooling in a heatwave, no heat in a freeze, or an active leak, please call rather than waiting on a form.
