Napps has been fixing what East Texas homes and businesses run on since 1957. The same company that services your air conditioning holds a Texas plumbing licence, which means one number to call, one set of technicians who know the building, and no arguing about whose problem the leak in the utility closet actually is.
Napps Plumbing — Longview & East Texas since 1957
Everything below is handled in house by our own licensed technicians. We do not subcontract the plumbing side out, which is why the person who quotes the work is the company that stands behind it.
The everyday failures — running toilets, dripping faucets, garbage disposals, shut-off valves that will no longer shut off, and the supply lines behind them that quietly fail after twenty years.
Slow drains, recurring clogs and the kitchen line that backs up every few months. We clear it and then tell you why it happened, which is usually the more useful half.
Water bills that climbed without explanation, damp patches on a slab, the sound of running water with everything off. We locate it before anyone breaks concrete.
Burst pipes, sewage backing up into the house, no water at all. Answered by a person at any hour, including nights, weekends and holidays.
Repair, replacement and tankless conversion. Most East Texas water heaters die younger than they should because of how hard the water is here.
Restaurants, offices, retail and light industrial. Grease line management, backflow, fixture banks and the scheduling that keeps the work out of your trading hours.
Longview is not a generic plumbing market. Three local conditions cause most of what we are called out to, and knowing which one you are dealing with changes the right repair.
Much of Gregg County sits on clay that swells when wet and shrinks hard in a dry summer. That movement is transferred straight into the water lines cast into a slab foundation, and it is the single most common origin of slab leaks we attend. It also explains why they cluster after a long dry spell breaks — the ground moves, and a line that was already strained finally gives.
Slab Leak Repair →East Texas water carries enough dissolved mineral to shorten the life of everything it passes through. Scale builds on water heater elements, seizes cartridge valves, and narrows supply lines over years rather than decades. If you are replacing faucets far more often than seems reasonable, the water is usually the reason rather than the fixtures.
Water Treatment →Longview has a lot of mature pine and oak, and roots find the smallest defect in a clay or cast iron sewer line and then live there. Cabling clears the blockage; it does not remove the roots. Hydro jetting and a camera inspection tell you whether you are managing a recurring nuisance or looking at a line that needs replacing.
Sewer & Drain →Because deep freezes are infrequent here, East Texas building stock is far less protected against them than housing further north. Exposed hose bibbs, attic runs and lines in unheated crawl spaces are the common failure points, and they burst on the thaw rather than the freeze — which is why the calls all arrive on the same morning.
Pipe Repair →A rough guide. Call and describe it — we will tell you honestly.
| What You Are Seeing | Where to Start | Why |
|---|---|---|
| Water bill up with no change in use | Leak Detection | Something is running where you cannot see it |
| One drain slow, others fine | Drain Cleaning | Localised blockage rather than a main line problem |
| Every drain in the house slow | Sewer & Drain | Points at the main line, not the fixtures |
| Warm spot on the floor, sound of water | Slab Leak Repair | Classic slab leak signature — do not wait |
| No water anywhere, or water where it should not be | Emergency Plumbing | Shut off the main and call |
Or call 903-758-6482 — 24/7
The same sequence on a dripping faucet as on a repipe. No estimate that changes once the van is unpacked.
On the phone we will tell you whether it needs someone today, whether it is safe to wait, and roughly what is involved.
We find the actual cause rather than the visible symptom — the two are frequently in different rooms.
You approve a number before anything is dismantled. It does not move afterwards.
We show you what failed and what to watch for, so the next one gets caught earlier and cheaper.
None of these are emergencies on their own. All of them get considerably more expensive if left.
Two trades, one licensed company, and a name that has been on trucks in this town since 1957.
Or call 903-758-6482 — available 24/7
These come straight from our Google Business Profile — unedited, and updated automatically as new reviews come in.
The questions we field most often before a first visit.
Yes. Napps is a licensed and insured Texas plumbing contractor, and separately holds HVAC licence TACLA 72668C. It is worth asking this of anyone you call — in Texas the plumbing trade is licensed at state level and the licence is checkable, so there is no reason for a company to be vague about it.
Flat rate, agreed before we start. Hourly billing puts you and the plumber on opposite sides of how long the job takes, which is a poor arrangement for both. You approve a number, and that number is what appears on the invoice.
For standard work we generally offer same-day or next-day appointments depending on the season. Genuine emergencies — burst pipes, sewage entering the house, total loss of water — are dispatched immediately, day or night. When you call we give you a realistic window rather than an optimistic one.
Both. On the commercial side we work with restaurants, offices, retail and light industrial premises across Longview and East Texas, and we schedule around trading hours where it matters. Grease line management and fixture banks are routine work for us.
That is the most common way a slab or underground leak announces itself, and it is worth acting on quickly because the water is going somewhere — usually into ground beneath or beside the foundation. We locate leaks with non-invasive equipment before anything is opened up, so you are not paying to break concrete on a guess.
It is how we have operated for decades. A great many East Texas call-outs sit on the boundary — a wet patch near an air handler, a gas line feeding a furnace, a water heater in the same closet as the indoor unit. Holding both licences means we diagnose the whole thing on one visit instead of two companies each ruling out their own half.
Specific problems have their own pages, with more detail on causes, options and what the work involves.
Licensed Texas plumbers, flat-rate pricing, and a 24/7 emergency line answered by a person.
Tell us what the plumbing is doing and we will come back with a time and a price. For anything actively flooding, please call 903-758-6482 instead.
